Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our web hosting packages, meaning that every single advice question you post is going to be answered to in only sixty minutes maximum. Our support crew members are trained to immediately handle any situation and to give you on time guidance on any problem that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any problem you possibly have in connection with Chad of America’s products. We’ve technicians on duty most of the time to give guidance at any time necessary. You may use the ticket system or drop an email anytime, or grab the phone or use the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a broad education base into the Control Panel so you might acquire convenient step–by–step instructions any time. Each area of the Control Panel possesses its own contextual guide area presenting a selection of how–to posts. We have also made movies to ensure that you get a far better visual representation of exactly how to complete any presented task.