Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Warranty

  • Each ticket that you send to our tech assist staff will be replied to within approximately one hour. The normal issues are going to be replied to right away. Nevertheless, if the support question you have posted calls for the help of a proficient admin technician, we’ll forward the ticket to him and will let you know about the delay.

  • Top quality support service

  • Professional Client Assistance Service

  • We offer you 24x7x365 technical support through a ultra–fast ticket system incorporated into your Control Panel. You may e–mail us anytime about any of the software applications that come installed in advance on your virtual server, which include the chosen Linux distribution, the server management panel and our custom designed Website Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Website Control Panel that comes gratis with your VPS offers an included articles base. You’ll see an assortment of comprehensive how–to articles and a choice of step–by–step video guides that demonstrate all the necessary web site management jobs. You can easy–access them by simply clicking the Help or Video keys in the right corner of each Control Panel section.