1 hour ticket response
Timeliness is our main duty and this is why we’ve got a team of proficient tech support engineers who are prepared to provide a fast reply to any question that you might have. Simply post your customer support ticket from the Website Control Panel and we’ll reply within 60 minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute ticket response time.
A Premium–Quality Support Service
We’ve got a team of web hosting support experts who are prepared to respond to all your inquiries anytime you require help. Most of our customer service technicians have lots of years of experience in the web hosting realm, which suggests that you can constantly count on fast and exhaustive answers to your requests.
An Easy–to–Navigate Help Center
In the Website Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how to use our hosting services. You can get the answers to your inquiries in our F.A.Q. section, see more suggestions in the web hosting account management articles or check out the educational video tutorials.