A 99.9% Server Uptime

Our web hosting system is based on a dependable, enterprise–class hardware configuration and a heavily tweaked Linux variation. That is why, no matter what your website is, or how many web site visitors you’ve got, or even in case there’s a denial–of–service attack, our machines will remain up and your web sites will remain visible online.

All our web hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you develop your own cloud hosting platform, it’s important to also set up your own network architecture. This is the reason why we built a custom–configured internal network in all our datacenters. Based on top–quality Juniper routers and switches, our internal network allows for tremendously fast data transmission speeds and is completely redundant.

Hence, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center as well as in our AU data center, regardless of which web hosting solution you’ve chosen.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Just like with any other service, when it’s your cash on the line, you cannot feel truly secure. For this reason, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel content with our service or if you have to use a more powerful hosting solution, like a VPS servers or even a dedicated servers – you will get your money back in full, with no concealed fees or reimbursement charges.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you’ve ever had to wait around for hours to get a reply, you’re probably aware of how infuriating this can be, even more so when your website is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they’ll get back to you in under one hour. And the best thing is that their average response time is below 20 minutes!

24/7 Technical Support