The service uptime is oftentimes ignored by a lot of people as they are searching for a new web hosting provider, but it can often be much more important than the actual plan features. It won't matter how good a plan is if the sites hosted in the account are offline for extended periods of time. These downtimes are often penalized by search engines like yahoo, not mentioning the fact that site visitors will most likely not revisit a website they experience difficulties with. Because of this, it is important to look into the stability of the Internet hosting service prior to getting a new account so as to be certain that the prosperity of your web sites is not going to depend upon third-party factors, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Web Hosting
We guarantee 99.9% service uptime for each web hosting account on our web servers. We use a high-tech cloud hosting platform in which each part of the hosting service is handled by a separate set of servers, thus if one server fails, the other ones in the cluster will take over immediately. The cloud platform also cuts down the overall load significantly, so the hosting service is far more stable in comparison with a service where everything runs on just a single machine and your Internet sites will perform in the very best way. We also have redundant Internet lines and diesel backup generators to be sure that your websites will remain online no matter what. Software and hardware firewalls ensure the adequate operation of your servers in the event of DDoS attacks whereas in the case of any software problem, we have administrators keeping track of the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you buy a semi-dedicated server package through us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be set up on a modern cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, email messages, statistics and databases are all addressed by their own groups of web servers, so even if there's a problem with one server, your websites aren't going to be affected in the slightest. This enables us to offer you a considerably more stable hosting service compared to providers that run everything on a single web server where a problem with a single service can take the entire server down. To prevent infrastructure complications, our data centers employ a number of Internet providers and powerful diesel generators, so whatever happens, the machines will keep running without any disturbances and your Internet sites will remain up and running. Any software troubles will be addressed without delay by our knowledgeable team of professionals that check all web servers 24/7.
Service Uptime Guarantee in VPS Servers
If you purchase a Virtual Private Server through us, we guarantee that the physical server your account is created on will be up and running at least 99.9% of the time. While we are not able to control what you’ll do with your VPS and what you set up on it, we are going to ensure that the main hosting server will work 24/7 without any disruptions. Our facilities have redundant Internet providers and backup power generators to guarantee the continuous work of all machines accommodated there. If there is a difficulty with any virtual server on the physical one, we have a crew of expert admins to resolve it in a very timely manner and to to guarantee the other VPS server accounts in that server will not be affected. We use only new, thoroughly tested hardware components for the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions feature a 99.9% server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test every single server diligently before we hand it over to the client and we use new hardware components in order to avoid any prospect of hardware troubles. Any unanticipated software problems can be resolved right away by our system admins as they monitor all of the web servers 24/7. To prevent infrastructural problems, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your Internet sites are flooded, we can react immediately and filter the excess traffic before it reaches your dedicated server and disrupts the proper operation of your sites.