When you get your own server, you will have more independence in regards to what you can install and run compared to a shared web hosting account. With a shared service, you've got access only to your own account, therefore you are not able to install server-side software. Although this is not a concern for most script-driven apps, there are some which have certain requirements and need specific software to be present on the machine either for some additional functionality or for them to work at all. In case you have practical experience, you won't have any troubles to run the machine, but if you don't, you may simply not have the competencies to manage everything and use the script applications you want. If that's the case, you can use our Installation & Troubleshooting upgrade, so our system admins can set up everything for you and help you with any difficulties that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired for any of the VPS server plans regardless of the OS and CP that you've chosen or the task that you need to be done as our admins will assist you with anything associated with the software on the server. This includes, but is not limited to, setting up third-party programs, setting up hosting server options, troubleshooting scripts in case they don't perform adequately, and so on. The upgrade includes sixty minutes of work and if a certain task requires less time, the remaining minutes will be available for the future and will be listed in the virtual private server billing Control Panel. You can use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your server. This way, you could work on your web sites without worrying that you won't be able to use some app or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and provided you add it, our knowledgeable admins shall be able to aid you with everything on your machine. Including setting up any third-party software that you might want to use on the machine and troubleshooting any script that operates inadequately or doesn't run at all. Our upgrade includes 1 hour of work and if a certain task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to check out how many minutes are left in your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support afterwards, you'll be able to add it from the server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but in case you need more work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the very best feasible way.